Q: How do I get started?

A: Submit an on-line request or call us toll-free at 1 877 247-6797. We
will be delighted to assist you in any way we can!

Q: How does 24/7 In-Home Care handle billing?

A: Weekly invoices can be paid either by mail or on-line. We accept credit cards, auto pay, checks and PayPal.

Q: Does 24/7 In-Home Care have a current license to practice?

A: Yes. We are currently licensed in the city of Long Beach in LA County, California.

Q: How much do 24/7 In-Home Care services cost?

A: The cost of services vary on a case by case basis, dependent upon the individual's needs. These needs are identified after the complimentary no charge needs assessment, and the exact cost will be made available to the client.

Q: Does 24/7 In-Home Care provide in-home care services in assisted-living facilities?

A: Yes. 24/7 In-Home Care provides caregivers to you or your loved one in an assisted-living facility. Our goal is to give quality care to you in the environment that is most comfortable and effective.

Q: How long is the wait time for services?

A: 24/7 care givers are available to start within 24 hours, and often, the same day.

Q: How do I know if my care giver is qualified:

A: Each 24/7 care giver undergoes a rigorous screening process which includes a three-phase interview and extensive background checks along with a mandatory drug screening. All care givers are trained and
certified prior to employment and are observed regularly by Care Managers to ensure that you or your loved one is receiving the attention they deserve.

Q: What services can 24/7 care givers provide in the home?

A: 24/7 care givers can provide any service in the home that is considered non-medical. This includes, but is not limited to, medication reminders, light housekeeping, reading books, and grocery shopping.

Q: What are in-home care services?

A: In-home care services are provided to individuals who need non-medical assistance with daily activities and prefer to maintain an independent lifestyle. These services are often sought by the elderly, by new and
expectant parents, disabled individuals, and those transitioning from hospital or medical facilities to home.